Apps and Platform. SaaS or on-prem.
Strategic infrastructure should outlast its vendor relationship. On-prem ships with survival rights — the deployed runtime keeps running on customer infrastructure indefinitely if the subscription lapses. SaaS is hosted on AWS. AMI on AWS Marketplace coming soon.
SaaS · per user
Apps on SaaS are priced by the user, with rates that scale by value-per-seat — from $6 / user / month for HR, $20 for PM, $30 for CRM, $99 for ERP, $119 for All Apps (23% below the sum-of-modules). Platform on SaaS is scoped per engagement (same shape as on-prem), with AWS Marketplace AMI as the planned self-serve path. List rates on Apps are starting points ; volume and term-length adjustments are scoped in the engagement.
Three deployment models
SaaS hosted on AWS. On-prem on customer infrastructure. AWS Marketplace AMI coming soon — the self-serve path on AWS for proof of concept and small production.
Subscription with survival rights
On-prem is an annual subscription. What the subscription buys : software updates, AI features, support and monitoring. If the subscription lapses, the deployed runtime continues to run — your applications, your users, your integrations — on your infrastructure, indefinitely.
No plan ladder
No Starter / Growth / Enterprise tiers. One rate per surface ; volume and term-length adjustments are scoped in the engagement, not in a marketing table.
Four applications. Sold per user on SaaS.
ERP standalone for the customers who only need the operational backbone. CRM, HR or PM as a standalone module when the engagement is single-purpose. All Apps for the customers running more than one module — the bundle, priced below the sum of standalone seats. List rates are starting points ; volume and term-length adjustments are scoped in the engagement. The Apps source-available licence carries forward to on-prem engagements as reference architecture — see the On-prem block below.
HR · PM · CRM
Any single non-ERP app · priced by value-per-seat
- HR — from $6 / user / month — workforce, time, onboarding, people analytics. Broad-base tool : every employee uses it, most usage is light.
- PM — from $20 / user / month — projects, budgets, milestone billing. Mid-intensity per seat : project teams, delivery managers, billing operations.
- CRM — from $30 / user / month — pipeline, accounts, support, revenue analytics. Revenue-operations tool : high-intensity usage on a narrow user base.
- Same platform, audit trail, multi-entity and multi-currency as ERP — modules are priced by value-per-seat to the function, not by feature gates
- Upgrade to All Apps when a second module joins the engagement — no migration, just a licence move
ERP
One application
- ERP — finance, sales, procurement, inventory, manufacturing, reporting
- Native compliance for the regimes we support today
- Audit trail, multi-entity and multi-currency built in
All Apps
The packaged suite
- ERP — finance, sales, procurement, inventory, manufacturing, reporting
- CRM — pipeline, accounts, support, revenue analytics
- HR — workforce, time, onboarding, people analytics
- PM — projects, budgets, milestone billing
- Source-available licence — use the suite as a working starter and extend it on the Platform
- Priced 23% below the sum of the four standalone modules ($155) — the bundle is the value play for any engagement running ERP plus a second module
Start from an Apps suite. Build out from there.
Solutions and the Platform are not either-or. The most common enterprise engagement licenses an Apps suite — ERP, or All Apps — as a working starter and adds the Platform on top : a custom module on the same data model, a vertical-specific workflow on top of procurement, a buyer portal that shares the customer master with CRM. The source-available licence on Apps means the suite is also a reference architecture the customer can read, fork and extend.
Because every capability the Apps inherit — supervised execution, multi-tenancy, audit, observability, AI inside the perimeter — is the platform's, the custom modules inherit them automatically. No integration tax, no second security perimeter, no parallel observability tier. The custom code lives in the same metadata repository the suite lives in.
For teams building their own applications on Airtool — hosted on AWS, under our supervision.
Two units on SaaS — application users for the human-facing surface, developers for the build team — mirrored exactly by the on-prem block below at a lower rate. Every capability is included on every engagement : supervised execution, multi-engine SQL, AI inside the perimeter, audit, observability — no per-engine licensing, no per-module surcharges, no premium-feature paywalls. Minimum SaaS engagement is 10 application users and 2 developers, with a volume break at five developers on the developer line. Platform SaaS engagements are scoped in the commercial conversation today ; AWS Marketplace AMI is the planned self-serve path when it launches.
Application user
A user of any application your team built on the platform
- Run every application your team has deployed — no per-app limit, no per-module surcharge
- Native SQL across all 10 supported engines and interactive analytics — dashboards, drill-down, drill-across, cross-filtering — inside every app
- AI business agents — financial, sales, operations — work in natural language on the data your role can already read, inside the user's permission perimeter, every invocation audit-traced
- Authentication, audit, observability and document generation — included, not premium add-ons
Platform developer
An engineer authoring on the platform — build, administer, operate
- Per-developer subscription with a volume break at five engineers — first five at one rate, additional engineers above five at the lower rate matched to the application-user line
- Everything in the Application user tier, plus the full build, administer and operate surface — same platform, no premium edition
- Build · Application Editor with 100+ components for forms, dashboards, reports, server scripts and batch jobs — hot-reloaded across the cluster
- Code · server-side scripting in JavaScript and Python, native SQL compiler across all 10 engines, 40+ namespace standard library
- AI development agents — natural-language instructions compile to XDBL; agents scaffold forms, author stored procedures, refactor workflows, propose schema migrations. Because the application is metadata, agents read and write the same graph you do
- Administer · the AWS-console-equivalent — users, roles, MFA, certificates, cron, integrations, replica routing, AI budget caps
On-prem · the enterprise application operating system.
Airtool on-prem is the operating system layer for the applications your business runs on — the same supervised runtime, the same ten database engines, the same AI inside the perimeter as the hosted service — deployed on customer infrastructure, operated by the customer's team. The platform is the foundation the engineering team builds on, the data the business holds master copies of, and the runtime the operations team controls — boot, capacity, observability, security.
On-prem engagements are licensed under an annual subscription with survival rights. The subscription buys software updates, AI features, support and monitoring. If the subscription is not renewed, the deployed runtime continues to run on customer infrastructure indefinitely — applications keep serving users, integrations keep firing, batch jobs keep running. This is the licence model HashiCorp, GitLab and Confluent ship enterprise infrastructure under, and the shape procurement teams expect on strategic infrastructure that the business depends on for a decade or more.
Same two units as SaaS Platform. Survival rights on the runtime.
On-prem mirrors the SaaS Platform structure — application users for the human-facing surface, developers for the build team — at a rate below the equivalent SaaS line because the customer provides and operates the infrastructure. Every capability is included on every engagement, identical to SaaS : supervised execution, multi-engine SQL, AI inside the perimeter, audit, observability — no per-engine licensing, no per-module surcharges, no premium-feature paywalls. Minimum on-prem engagement is 10 application users and 2 developers, deployed on a 2-node high-availability cluster on customer infrastructure. Annual subscription, with survival rights on the deployed runtime. Rates are scoped in the commercial conversation — every on-prem deployment has a different shape (users, developers, regions, AI scope, integration surface) and a list-price card does not capture it.
Application user
A user of any application your team built on the on-prem platform
- Same scope as the SaaS Application user — run every application your team has deployed, with no per-app limit and no per-module surcharge
- Native SQL across all 10 supported engines and interactive analytics — dashboards, drill-down, drill-across, cross-filtering — inside every app
- AI business agents — financial, sales, operations — work in natural language on the data the user can already read, inside the user's permission perimeter, every invocation audit-traced
- Authentication, audit, observability and document generation — included, not premium add-ons
- Rate sits below the SaaS Application user line because the customer operates the infrastructure
Platform developer
An engineer authoring on the on-prem platform — build, administer, operate
- Per-developer subscription with a volume break at five engineers — the first five at one rate, additional engineers above five at the lower rate matched to the application-user line
- Same Studio, same AI development agents, same administration surface as SaaS Platform — no premium edition tax on the on-prem deployment
- Build · Application Editor with 100+ components for forms, dashboards, reports, server scripts and batch jobs — hot-reloaded across the cluster
- Code · server-side scripting in JavaScript and Python, native SQL compiler across all 10 engines, 40+ namespace standard library
- The Apps source-available licence is included — ERP, CRM, HR, PM as reference architecture to read, fork and extend on the same platform
- Rate sits below the SaaS Platform developer line because the customer operates the infrastructure
Survival rights — what continues, what the subscription buys.
| What continues — indefinitely, if the subscription lapses | What the active subscription buys | |
|---|---|---|
| The deployed runtime | Continues running on customer infrastructure — no licence-check phone-home, no time-bomb, no remote kill-switch | ✓ SLA-bound issue resolution from the platform engineering team |
| Every application your team built | Keeps serving users on the version that was running when the subscription lapsed | ✓ Expert advisory for architecture review and production-grade guidance |
| Every user already authenticated | Keeps their access, their roles, their data perimeter | ✓ Runtime, Studio and standard library — features and performance improvements |
| Every integration and batch job | Keeps firing on schedule, against the engines and endpoints already configured | ✓ CVE response, dependency upgrades and security advisories on the subscription cadence |
| The Apps source you hold | Yours under the source-available licence — read, fork, extend on your own copy | ✓ AI and MCP integration services. No subscription : AI and MCP stop, the platform's core does not |
| Your data, on your storage | Always was yours ; on-prem deployment makes it explicit |
Deployment
SaaS — we host the apps and the platform on infrastructure we operate ; predictable, no infra to run, per-user pricing on both Apps and Platform. On-prem — customer infrastructure, customer operations, per-developer subscription with survival rights on the deployed runtime. AWS Marketplace AMI — coming soon ; the self-serve path on AWS infrastructure, launched on the customer's AWS account in minutes and ideal for proof of concept and small production deployments.
Implementation services are scoped separately and quoted phase by phase. The pricing surface is the licence ; the implementation surface is the engagement. Both sides see the trade-offs explicitly.
What buyers ask before the commercial conversation.
Why are there no Starter / Growth / Enterprise tiers?
Because tiered plans hide pricing rather than communicate it. The platform's capabilities — supervised execution, multi-tenancy, audit, observability, AI inside the perimeter — are not features to be unlocked at higher tiers ; they are properties of the runtime that every engagement inherits. One rate per surface, with volume and term-length adjustments scoped in the engagement rather than in a marketing table, is the honest expression of how the business is actually priced.
What does the Platform licence include that the Apps licence doesn't?
The Platform licence is what teams need when they author their own applications on Airtool — the Application Editor, the standard library, the AI development agents, the administration surface, the full build / administer / operate toolchain. The Apps licence covers running the packaged ERP / CRM / HR / PM applications. Customers who license Apps and add Platform later license both. Customers who license Platform without Apps are building their own application surface on the runtime.
What does an Airtool deployment look like, physically?
Production runs on a 2-node high-availability cluster, minimum. Each non-production environment — DEV, QA, TEST, staging — typically runs on a single node, and multiple non-production environments often share one node because the runtime is multi-tenant by design and the environment context isolates them. A typical small mid-market footprint is 2 production nodes plus 1 shared non-production node (3 nodes total) ; a typical large mid-market footprint adds a dedicated DEV node and a batch / headless worker node (4 — 5 nodes total) ; an enterprise deployment scales the cluster horizontally by booting more application nodes (6, 8, more — same model).
How does Airtool scale capacity?
Adding capacity is a node boot : each node reads its role from configuration (production application, non-production environment, batch worker, AI orchestrator), registers with the control center at its boot URL and auto-discovers its peers. No Kubernetes operator estate to author, no Helm charts to maintain, no service mesh to configure — the platform is a single supervised runtime, so adding capacity is a node boot and a role assignment, not a deployment programme.
What is Airtool?
Airtool is an enterprise application platform — one supervised runtime that authors applications as metadata, compiles native SQL across seven OLTP engines and three OLAP engines, runs AI inside the perimeter, ships audit-grade discipline by default, and operates from a 2-node high-availability cluster with role-based node boot. The Apps suite — ERP, CRM, HR, PM — is source-available and serves as a working reference architecture customers can read, fork and extend.
What is Airtool not?
Airtool is not a visual workflow tool for departmental apps ; not a forms-over-data layer ; not a relational spreadsheet ; not a microservice framework that needs a Kubernetes orchestration estate underneath it ; not a vendor-bundled foundation tied to a single database. There is no clean one-to-one comparable in the market because that combination is uncommon. The question we suggest a buyer ask is not which tool is closest to Airtool but what foundation their applications will run on in five and ten years' time, and on what assumptions about ownership, audit, AI, database choice and operational complexity.
We're currently evaluating (or running on) Mendix, OutSystems, Power Apps or Airtable — where do we start?
Comparing Airtool to those tools is comparing an airplane to a bicycle — both are vehicles, but they answer different questions and sit in different categories. Mendix, OutSystems and Power Apps are visual application builders sized for the next departmental form, workflow or dashboard ; Airtable is a relational spreadsheet with a UI on top. Airtool is an enterprise application operating system — one supervised runtime that authors applications as metadata, compiles native SQL across seven OLTP engines and three OLAP engines, runs AI inside the perimeter, ships audit-grade discipline by default, and runs the strategic application estate of an enterprise for a decade or more. A feature-by-feature comparison treats them as substitutes, which they are not. Request a demo — twenty minutes side-by-side on your own data model, with a commercial architect walking through it, makes the category difference visible before the feature lists do.
Can we run the platform without developers?
No. Platform deployments require at least two developers. A platform with fewer than two developers and a viable user fleet is not a real engagement — it is a single point of failure with no review surface. Application-only engagements that do not need a platform licence are served by the Apps tiers.
Are AI provider tokens (OpenAI, Anthropic, Google Vertex, Watson) included in the licence?
No. The AI provider's API tokens are billed by the provider you choose ; the platform's role is the abstraction, governance and cost-dashboard layer on top, which is included. The customer chooses the provider — and the provider's commercial relationship — and the platform makes the choice configurable rather than locking it.
On-prem vs SaaS — what's the difference commercially?
SaaS is hosted by the platform team on AWS infrastructure operated by the platform team — predictable, no infrastructure for the customer to run. Apps on SaaS are priced per user, with rates that scale by value-per-seat to the function — from $6 / user / month for HR, $20 for PM, $30 for CRM, $99 for ERP and $119 for the All-Apps suite (23% below the sum-of-modules). Platform on SaaS is scoped per engagement in the commercial conversation, with AWS Marketplace AMI as the planned self-serve path. On-prem mirrors the SaaS Platform structure on customer infrastructure at a rate below the equivalent SaaS line, with survival rights on the deployed runtime — if the subscription lapses, the deployed runtime keeps running on customer infrastructure indefinitely. Implementation services are scoped separately in every case and quoted phase by phase.
What is the AWS Marketplace AMI path?
AWS Marketplace AMI is coming soon — the self-serve path on AWS infrastructure, launched on the customer's AWS account in minutes, ideal for proof of concept and small production deployments. It will be the primary public path for Platform SaaS when it launches ; in the interim, the engagement path is the commercial architect conversation. AI provider API tokens (OpenAI, Anthropic, Vertex, Watson, Cohere, Ollama) are billed by the provider at provider list, with zero markup, regardless of the deployment path.
What does 'survival rights' mean for procurement?
On-prem is sold as an annual subscription, and the subscription buys software updates, AI features, support and monitoring. If the subscription is not renewed, the deployed runtime continues to run on customer infrastructure indefinitely — there is no licence-check phone-home, no time-bomb, no remote kill-switch on the application that has been deployed. The applications your team has built keep serving users ; the integrations keep firing ; the batch jobs keep running ; the data stays on the customer's storage. What stops is the flow of new versions, the AI services that depend on the platform team's cloud, the support relationship and the monitoring telemetry. This is the licence model HashiCorp, GitLab and Confluent ship their enterprise platforms under, and the shape procurement teams expect on strategic infrastructure that the business depends on for a decade or more.
What does the engagement actually look like commercially?
A fit conversation, not a checkout flow. A response within two business days from someone qualified to write the trade-offs down. Discovery call within 48 hours of the first conversation, architecture review within four weeks, pilot within one quarter. The licence surface is the pricing on this page ; the implementation surface is the engagement, scoped and quoted in the same conversation.